Stone Cross Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds32
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-10-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership70
- Resident happiness70
What inspectors found
Inspected 2023-10-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2025 inspection. This domain covers whether staff have the right training and skills, whether care plans are kept up to date, whether your parent's health needs are monitored, and whether food and nutrition are well managed. The published inspection text does not include specific observations about any of these areas. A Good rating indicates inspectors were broadly satisfied, but no particular strengths are described in the available findings.Is this home caring?
The Caring domain was rated Good at the February 2025 inspection. This domain covers whether staff are kind, whether residents are treated with dignity and respect, and whether people's independence is supported. The published text does not include direct observations of staff interactions, quotes from residents about how they feel, or specific examples of dignified care. A Good rating means inspectors were satisfied that the home met the standard, but the detail behind that judgement is not available in the published findings.Is the home responsive?
The Responsive domain was rated Good at the February 2025 inspection. This domain covers whether the home offers meaningful activities, whether care is tailored to individual needs and preferences, and whether complaints are handled well. The published text includes no specific detail about activities, individual engagement, or how the home responds to complaints or requests. A Good rating is positive, but the absence of specific observations means it is not possible to assess depth of provision from the published findings alone.Is the home well-led?
The Well-led domain was rated Good at the February 2025 inspection. Mrs Gulbar Patankar is listed as Registered Manager and Mr Paul John Barker as Nominated Individual, indicating a clear registered leadership structure. The published text does not include observations about the manager's visibility on the floor, staff culture, how the home handles complaints, or whether staff feel supported to speak up. The home was previously rated Requires Improvement overall, which means leadership has overseen a meaningful improvement in quality. The published report does not describe what drove that improvement.
Source: CQC inspection report →
What the evidence base says
The team at Stonecross has experience caring for residents with dementia, alongside providing general residential care for older adults. They support people aged 65 and over who need help with everyday tasks. For residents living with dementia, the home provides specialist support tailored to individual needs. The team works to create a structured environment that helps residents feel secure and maintain their daily routines. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stonecross Care Centre has moved from a Requires Improvement rating to a Good rating across all five domains at its most recent inspection in February 2025, which is a meaningful recovery. However, the published report contains very limited specific detail, so scores reflect the positive direction of travel rather than strong evidential depth.
Homes in North West typically score 68–82.Worth a visit
Stonecross Care Centre, at 107 Milnthorpe Road in Kendal, was rated Good across all five inspection domains at its most recent assessment in February 2025, with the report published in April 2025. This is a positive result, and it represents a recovery from a previous Requires Improvement rating. The home is registered for 32 beds and specialises in care for adults over 65 and for people living with dementia. A named registered manager is in post. The main uncertainty here is straightforward: the published inspection report contains very little specific detail. There are no inspector observations about what staff actually do, no resident or family quotes, and no information about staffing numbers, meals, activities, or the physical environment. A Good rating across all domains is genuinely encouraging, but it cannot substitute for a visit. When you go, ask the manager to show you last week's actual staffing rota (not the template), note how staff interact with residents in corridors and communal areas, ask what specific dementia training staff have completed in the past 12 months, and find out how many permanent versus agency staff were on duty the previous night.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stone Cross Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stone Cross Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care home serving families in the Kendal area
Dedicated residential home Support in Kendal
Stonecross Care Centre in Kendal provides residential care for older adults, including those living with dementia. The home welcomes residents aged 65 and over who need support with daily living. Families considering Stonecross are encouraged to arrange a visit to see the facilities and meet the team.
Who they care for
The team at Stonecross has experience caring for residents with dementia, alongside providing general residential care for older adults. They support people aged 65 and over who need help with everyday tasks.
For residents living with dementia, the home provides specialist support tailored to individual needs. The team works to create a structured environment that helps residents feel secure and maintain their daily routines.
“To learn more about what Stonecross offers, families can contact the home directly to discuss their loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Stonecross Care Centre has moved from a Requires Improvement rating to a Good rating across all five domains at its most recent inspection in February 2025, which is a meaningful recovery. However, the published report contains very limited specific detail, so scores reflect the positive direction of travel rather than strong evidential depth.
Homes in North West typically score 68–82.Worth a visit
Stonecross Care Centre, at 107 Milnthorpe Road in Kendal, was rated Good across all five inspection domains at its most recent assessment in February 2025, with the report published in April 2025. This is a positive result, and it represents a recovery from a previous Requires Improvement rating. The home is registered for 32 beds and specialises in care for adults over 65 and for people living with dementia. A named registered manager is in post. The main uncertainty here is straightforward: the published inspection report contains very little specific detail. There are no inspector observations about what staff actually do, no resident or family quotes, and no information about staffing numbers, meals, activities, or the physical environment. A Good rating across all domains is genuinely encouraging, but it cannot substitute for a visit. When you go, ask the manager to show you last week's actual staffing rota (not the template), note how staff interact with residents in corridors and communal areas, ask what specific dementia training staff have completed in the past 12 months, and find out how many permanent versus agency staff were on duty the previous night.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Stone Cross Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Stone Cross Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care home serving families in the Kendal area
Dedicated residential home Support in Kendal
Stonecross Care Centre in Kendal provides residential care for older adults, including those living with dementia. The home welcomes residents aged 65 and over who need support with daily living. Families considering Stonecross are encouraged to arrange a visit to see the facilities and meet the team.
Who they care for
The team at Stonecross has experience caring for residents with dementia, alongside providing general residential care for older adults. They support people aged 65 and over who need help with everyday tasks.
For residents living with dementia, the home provides specialist support tailored to individual needs. The team works to create a structured environment that helps residents feel secure and maintain their daily routines.
“To learn more about what Stonecross offers, families can contact the home directly to discuss their loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
